SHIPPING
We want to ensure that you receive your order as quickly as possible. Please take note of our shipping times and costs:
Times: After your order is accepted, shipping typically takes 14 business days. We strive to process and dispatch your order as promptly as possible.
Costs: Shipping costs vary depending on the delivery location and are as follows:
Italy: €8
European Union: €15
Switzerland, UK, and outside Europe: €35-40
Please note that these costs are estimates and may vary depending on the actual delivery address. All shipping costs will be clearly and transparently displayed to you during the ordering process.
If you have any questions about shipping or your order, please feel free to contact us anytime.
RETURNS
We would like to inform you about our policy regarding returns for custom-made swimwear models offered on our website.
Due to the fact that our swimwear is customized pieces tailored specifically to your measurements and preferences, we regret to inform you that we are unable to accept returns or exchanges for these items. Each swimsuit is carefully crafted to ensure the perfect fit and style for you, making it unique to your individual preferences.
We understand that choosing the right swimwear is an important decision, and we strive to provide detailed size charts and personalized consultations to assist you in making the best choice for your needs. Our goal is to ensure your complete satisfaction with your purchase, and we are committed to delivering high-quality, custom-made swimwear that exceeds your expectations.
If you have any questions or concerns about sizes, styles, or customization options, please do not hesitate to contact us via email or phone.
Thank you for your understanding and continued support.